Correct DLO license works only with 5 users
My customer asked me for help.
Product name: Symantec BackupExec 2010 R2
Their DLO with 20 desktops license works only with 5 users.
I found document for this issue:
After this I try reinstall DLO with correct license without "5 free users". It did not help.
Today I upgrade Symantec Backup Exec 2010 R2 up to version 2010 R3 SP2 (installed using the Local Administrator account).
Everything works except DLO. DLO with license for 20 users can backup only 5 users.
Serial Number for DLO: M6942366649
Please help me! My ideas have already ended. :\