Video Screencast Help

Correct process to patch OS of master and media servers

Created: 13 Mar 2013 • Updated: 23 Apr 2013 | 11 comments
This issue has been solved. See solution.

Hi all!

I'm new as Netbackup Admin. One of my first tasks is patch the OS of my media and master servers. I've a solution with only one Master and one media servers. Time ago and with old versions I know that existed some problems with this process and I want to be sure about the correct way to do it. I can't find any How To document from Veritas about this task.

Netbackup version: 7.1.0.4.

Both servers run Windows Server 2008 R2 Ent. but I've one of theme running without SP1 :(

Thanks!

Manel

Operating Systems:

Comments 11 CommentsJump to latest comment

Dyneshia's picture

Confrim the SP / OS is certified with version of NBU you are running.

Check these 2 places : http://www.symantec.com/docs/TECH76648 - NetBackup (tm) 7.x Operating System Compatibility List

http://www.symantec.com/docs/DOC5201 - NetBackup 7.1.0.4 Release Notes

The release notes have a section regarding OS patches

JMEsc's picture

Sorry Dyneshia,

I mean the steps to do a correct installation of the patches, for example, first patch media or master, if I must stop a specific service in the other server.

Thanks!

Manel

Will Restore's picture

First make sure no jobs in progress, then shutdown NetBackup, then patch your servers. 

I stop services first on the Master then on Media servers.  Once all servers are patched and rebooted, NetBackup should come up on its own.

Will Restore -- where there is a Will there is a way

SOLUTION
CRZ's picture

The answer ALWAYS is:

1. OpsCenter server, if you have one
2. Master server
3. Media servers
4. Clients

(HEY EVERYBODY THAT LIST ABOVE IS THE ANSWER TO AN EXAM QUESTION SO MEMORIZE IT)

As far as services, the install script will direct you on stopping and starting NetBackup when you run it.

Everything you will need to download is right here:

NetBackup 7.1.0.4 Download Links
 http://symantec.com/docs/TECH181132


bit.ly/76LBN | APPLBN | 761LBN

Will Restore's picture

I don't disagree about patching NetBackup this way, but the question was OS patching.

Will Restore -- where there is a Will there is a way

CRZ's picture

Aw nuts. 

Sorry, coffee hadn't kicked in I guess.

(I guess I'd still do 'em in that order, though!)


bit.ly/76LBN | APPLBN | 761LBN

Dyneshia's picture

1) Confirm the OS patch is certified with the version of  Netbackup you are on.

Once that has been confirmed

2) Start with (like chris said ) Ops Center , Master , Media Client.

JMEsc's picture

Thanks All,

Is necessary stop services or execute some command? I saw in some posts that we must stop services and delete some files when them are stopped.

Regards,

Manel

Andrew Madsen's picture

I would recommend to stop all the services on all the servers, except on the clients, before beginning your OS upgrades. That keeps stuff from interfering.

The above comments are not to be construed as an official stance of the company I work for; hell half the time they are not even an official stance for me.

JMEsc's picture

hi all,

My first 'test' was succefully. At this case I only updated my master server with the SP1 of W2008 R2.

First step. Check no jobs running. Stop all services with bpdown.exe and start installation.

Now I've got my complicated update. I'm going to update Master and media server.

At this case I'm going to first, Deactivate Media Server from Master. Stop services and apply first in Master, reboot, appy in the Media, reboot and Activate again the Media Server.

Do you agree with these steps?

Regards,

Manel

Will Restore's picture

>Deactivate Media Server from Master

No, you don't need to go that far. Just stop services on the Master and Media Servers.

Will Restore -- where there is a Will there is a way