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  • 1.  Corrupt Client Jobs in 7.1

    Posted Jan 04, 2012 11:50 AM

    I'm having a strange issue with number of client jobs.  I'll give you an example of the most recent instance.

    1. I create a simple client side job with one "run script" task, lets call it "job 1", and save it

    2. I want to create a "parent" client job that will in essence "chain" all the other jobs I have created after an image deployment.  I add a few other existing jobs to it without issues. I then add "job 1" to the "parent" job and the console freezes on me.

    3. I go back to the console to find that the "parent" job is empty, which is fine, because I was never able to press "save"

    4. I return to "job 1" and it wont let me access it.  It prompts me for credentials, I enter the domain admin account credentials, and its a no go.

    I can access a number of other jobs I have created, except for "job 1", it continually asks for credentials which it doesnt accept.  If I attempt to delete the now apparently corrupt "job 1" it tells me its "being referenced by one or more items", which it's not.  Even if I delete the "parent" job that I initially attempted to make it a part of, it doesn't allow me to delete it.  I was wondering if anyone has run into this issue, and if there is any way of removing this corrupt job?

     



  • 2.  RE: Corrupt Client Jobs in 7.1

    Posted Jan 12, 2012 09:27 PM

    What Happens if you delete the job and then try to recreate it ? When deleting the job 1 are you using the Altiris Admin account or the Application Identity ?

    There have been several similar issues related to the Filters & OUs' where we have to access the SQL Database and then delete the GUID from the all entries in ItemReference where the GUID of the object to be deleted is set the ParentItemGuid.

    Best Regards,

    Mrinal.