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Cost to upgrade to Symantec Cloud before SEP subscription is done.

Created: 08 Jan 2014 | 3 comments
ComputerBob's picture

We have a client with 25 or so seats that we installed SEP and manage it locally on one of their servers but we find that the application server is taking a performance hit due to SEP doing its job.  We would like to move them to the Cloud AV but they are only 9 months into a 3 year subscription with SEP.  How do I arrange a credit for the client to make the transition worth while.  The client purchased the SEP subscription directly with my suggestion as I was not performing as a Symantec reseller at that time.  Any input would be appreciated.

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James007's picture

You need to contact symantec Cloud licensing team Hosted software delivered by products is maintained by subscription service contracts. Subscriptions are automatically renewed, giving the user: Uninterrupted service. The latest version of software, instantly upgraded as part of the subscription. Access to 24/7 technical support: live chat, phone, or email. Sales: +1 866 460 0000 Support +1 866 807 6047

you can call Call 1-877-294-5255

Brɨan's picture

Contact the sales team

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