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Could not create session recording file.

Created: 13 Feb 2013


While trying to create on the pcanywhere host server the automatic session recording, I get the error “Could not create session recording file”. The workstation is windows 2003 pc with pc anywhere 10.0, build 354.

The destination folder is a network path on a Windows 2003 server. I have checked that it is possible to create/delete/modify files on the destination network folder and it works correctly with the windows explorer. The server is a domain server.

I have also tried to make the destination folder on a Windows 7 pc with a workgroup, but I have the same result.

Here is my setup. I take the same network path and credentials and go to pcanywhere. First I check the Record host session for later playback, and after that I type the network path of the folder where I want to save the recording. After that I click the advanced button and enter the user name, password and domain.

When I try to connect once more to pcanywhere remote host, it shows an error “Could not create session recording file”.

I would like to know how can I debug this error and check what could be wrong?

Thank you in advance!