Hi,
Had a quick search for this error on this forum but found nothing so hopefully I am not duplicating a previous post.
I have installed ServiceDesk 7 with apparently no errors, clicked next after the "installation success" page and received "Application error. An application error has occurred" and upon clicking "view details" I get the following:
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Error Details
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Error Message:
Could not load file or assembly 'SD.Components' or one of its dependencies. The system cannot find the file specified.
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Message Stack:
at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
at System.Reflection.Assembly.InternalLoad(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
at LogicBase.Core.AbstractOrchestrationProject.InitialResourceLoad()
at LogicBase.Core.AbstractOrchestrationProject.GetDynamicAssemblies()
at LogicBase.Core.ProjectSerializationBinder..ctor(AbstractOrchestrationProject project)
at LogicBase.Core.ExecutionEngine.TLExecutionContext.InitGlobalData()
at LogicBase.Core.ExecutionEngine.TLExecutionContext.ProjectStarted()
at LogicBase.Core.Models.Dialog.DialogHTTPHandler.StartDialog(HttpContext context, DialogSession session)
at LogicBase.Core.Models.Dialog.DialogHttpHandlerBase.System.Web.IHttpHandler.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
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I have the "Symantec ServiceDesk Implementation Guide" and have been following that and at this point I should have a welcome page? With options to Add a new admin user etc?
Has anyone any idea as to what I did wrong? Or what can be done to fix it?
Any help much appreciated,
Thanks,
Martin
Comments
Update
Ok it seems that changing the default install path was what caused my problem, not sure if this is a problem with any other users. Maybe what ever is looking for sd.components.dll isn't getting updated with the changes made and is looking for it in the default location.
Martin
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