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Could not load file or assembly 'SD.Components' or one of its dependencies. The system cannot find the file specified.

  • 1.  Could not load file or assembly 'SD.Components' or one of its dependencies. The system cannot find the file specified.

    Posted Nov 11, 2009 06:36 AM

    Hi,

    Had a quick search for this error on this forum but found nothing so hopefully I am not duplicating a previous post.

    I have installed ServiceDesk 7 with apparently no errors, clicked next after the "installation success" page and received "Application error. An application error has occurred" and upon clicking "view details" I get the following:

    Error Details

    Error Message:
    Could not load file or assembly 'SD.Components' or one of its dependencies. The system cannot find the file specified.

    Message Stack:
    at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
    at System.Reflection.Assembly.InternalLoad(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
    at System.Reflection.Assembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
    at System.Reflection.Assembly.Load(String assemblyString)
    at LogicBase.Core.AbstractOrchestrationProject.InitialResourceLoad()
    at LogicBase.Core.AbstractOrchestrationProject.GetDynamicAssemblies()
    at LogicBase.Core.ProjectSerializationBinder..ctor(AbstractOrchestrationProject project)
    at LogicBase.Core.ExecutionEngine.TLExecutionContext.InitGlobalData()
    at LogicBase.Core.ExecutionEngine.TLExecutionContext.ProjectStarted()
    at LogicBase.Core.Models.Dialog.DialogHTTPHandler.StartDialog(HttpContext context, DialogSession session)
    at LogicBase.Core.Models.Dialog.DialogHttpHandlerBase.System.Web.IHttpHandler.ProcessRequest(HttpContext context)
    at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


    I have the "Symantec ServiceDesk Implementation Guide" and have been following that and at this point I should have a welcome page? With options to Add a new admin user etc?

    Has anyone any idea as to what I did wrong? Or what can be done to fix it?

    Any help much appreciated,

    Thanks,

    Martin


  • 2.  RE: Could not load file or assembly 'SD.Components' or one of its dependencies. The system cannot find the file specified.

    Posted Nov 11, 2009 11:54 AM

    Ok it seems that changing the default install path was what caused my problem, not sure if this is a problem with any other users. Maybe what ever is looking for sd.components.dll isn't getting updated with the changes made and is looking for it in the default location.

    Martin