Data Loss Prevention

Hello,

I am not able to scan discover web services in Symantec DLP in scan status is giving the below error

Scan Status:

Recent Scan Errors
Date    Path    Error
18/08/14 04:51:28    null    Could not initialize HTTP server. Check the log files for more details.

When I check logs it says 

Aug 18, 2014 4:51:28 PM com.vontu.discover.target.webservices.AbstractWebServicesCrawler crawl
SEVERE: could not initialize http server
java.net.BindException: Address already in use
    at sun.nio.ch.Net.bind0(Native Method)
    at sun.nio.ch.Net.bind(Net.java:344)
    at sun.nio.ch.Net.bind(Net.java:336)
    at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:199)
    at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:74)
    at org.eclipse.jetty.server.nio.SelectChannelConnector.open(SelectChannelConnector.java:182)
    at org.eclipse.jetty.server.AbstractConnector.doStart(AbstractConnector.java:311)
    at org.eclipse.jetty.server.nio.SelectChannelConnector.doStart(SelectChannelConnector.java:260)
    at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:59)
    at org.eclipse.jetty.server.Server.doStart(Server.java:283)
    at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:59)
    at com.vontu.discover.target.webservices.AbstractWebServicesCrawler.startHttpServer(AbstractWebServicesCrawler.java:222)
    at com.vontu.discover.target.webservices.AbstractWebServicesCrawler.crawl(AbstractWebServicesCrawler.java:101)
    at com.vontu.discover.crawler.AbstractCrawler$1.run(AbstractCrawler.java:157)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
    at java.lang.Thread.run(Thread.java:722)
Aug 18, 2014 4:51:28 PM org.eclipse.jetty.server.handler.ContextHandler doStop
INFO: stopped o.e.j.s.ServletContextHandler{/,null}
Aug 18, 2014 4:51:28 PM com.vontu.discover.target.webservices.AbstractWebServicesCrawler stopHttpServer
INFO: Embedded jetty instance has been stopped

Thank you in advance.

java.net.BindException: Address already in use

That looks like it's the crux of the issue. Do you have another webservice or something using the same port? Did you install the web crawler on the correct machine type? The few times I've done it, it's a huge pain and not really worth the effort (IMHO). Check the firewall on the scanning machine has the correct ports open.

Aaron

Thanks for your quick response.

No there is no process running on that port and more over I have tried giving random port i.e 12345 but still it did not work. But I do not know how to get web crawler? and  what kind of machine type you are taking about?

Thanks for your time.

If you're following the guide for setting up a web scanner, I'd recommend using Windows XP or 7 32-bit to install the crawler on to. Then DLP Network Discover server talks to that system to have it do the crawling of the web server you pointed to.

Check out the Admin guide, chapter 69 (of v. 12) "Setting up scanning of Web servers".

If I am not wrong I am planning to setup a web services for custom targets which is Chapter 72 of Admin guide (version 12). Does the chapter 69  of Admin Guide (v. 12) is linked to same?

Oh okay, that looks like a total custom scanner. I've never even tried that so you may need to open a support ticket with Symantec to get some assistance.

Aaron