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Could not start NetBackup services, so could not start with backups

Created: 08 May 2013 | 3 comments


I am trying to install NetBackup 7.5 evaluation copy. Not able to install Master Server on windows 2008 machine, as its disabled in setup. Please provide me the exact setup for Master Server. Please find attached screenshot.

So I continue installation with available option i.e. NetBackup Remote Administration Console.

Also, successfully installed client on Windows 7 machine.

After successfull installation, trying to start services, Netbackup Service Monitor, Netbackup Event Manager, Netbackup Service Layer from Services. But giving error message as "Could not start _____ service on Local Computer. Error 1053."

Also tried below option. But no luck.

C:\Program Files\Veritas\NetBackup\bin>bpup.exe -f -v

NetBackup 7.5 -- Startup Utility

Starting services
> NetBackup Legacy Network Service
> NetBackup Legacy Network Service -- STARTED
> NetBackup Legacy Client Service
> NetBackup Legacy Client Service -- STARTED
> NetBackup Client Service
> NetBackup Client Service -- STARTED
> NetBackup SAN Client Fibre Transport Service
> NetBackup SAN Client Fibre Transport Service -- DISABLED
> NetBackup Event Manager
> NetBackup Event Manager -- NOT STARTED
> NetBackup Remote Manager and Monitor Service
> NetBackup Remote Manager and Monitor Service -- NOT STARTED
> NetBackup Authentication
> NetBackup Authentication -- DISABLED
> NetBackup Authorization
> NetBackup Authorization -- DISABLED
> NetBackup Compatibility Service
> NetBackup Compatibility Service -- STARTED
> NetBackup Request Daemon
> NetBackup Request Daemon -- STARTED
> NetBackup Service Layer
> NetBackup Service Layer -- STARTED
> NetBackup Vault Manager
> NetBackup Vault Manager -- NOT STARTED
> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- NOT STARTED
> NetBackup Service Monitor
> NetBackup Service Monitor -- NOT STARTED
> NetBackup Bare Metal Restore Boot Server
> NetBackup Bare Metal Restore Boot Server -- STARTED
Start up of one or more services failed.

Please provide me appropriate solution.


Operating Systems:

Comments 3 CommentsJump to latest comment

mph999's picture

You need a valid evaluation license key, until you have this you will be unable to install the master server.

You need to contact a Symantec reseller / Symantec Sales to obtain a test key.


Regards,  Martin
Setting Logs in NetBackup:
mph999's picture

YOu can contact customer care on :

United States & Canada
800.721.3934 or 541.335.7023
Business Hours:
5AM to 5PM PST (M-F)
United Kingdom
+44 (0) 870 2431003
Business Hours:
08.00 - 16.30 GMT
Regards,  Martin
Setting Logs in NetBackup:
Marianne's picture

So, your problem is with Master server installation, not starting services!

You can find a Symantec reseller here to obtain a demo key:

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links