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couldn't login to the site

Created: 03 Apr 2013 • Updated: 03 Apr 2013 | 5 comments
atu's picture

connecting with User ID and  Password  i'm redirecting in  page "Update Your SymAccount Profile" so i have to  enter   informations "Login Details" and  "Contact Details"   then a page with the following error apprears "You may have used an outdated link or may have typed the address (URL) incorrectly"

 

Can you help me to login please ( i reset the password but it's the same problem )

 

Thank you .

Operating Systems:

Comments 5 CommentsJump to latest comment

ohzone - CherylPeterson's picture

Hi atu,

What specific site are you trying to log in to? Can you provide a url for the site?

Thanks
Cheryl

Endpoint Management,
Endpoint Virtualization
Managing Mobility
Community Manager
www.twitter.com/EMnV_symc
Need Altiris help? IRC chat #Altiris

atu's picture

dear ohzone

this is the link that i tried to logon

http://www.symantec.com/connect

 

PS :i created another account to post my problem

 

 

 

ohzone - CherylPeterson's picture

Thanks for the reply - it appears that you were finally able to create an account. Sorry for the problems you were having.

I'm going to move this thread into the "Symantec Connect" forums in the Inside Symantec community in case someone else has the same problem.

Thanks,
Cheryl

Endpoint Management,
Endpoint Virtualization
Managing Mobility
Community Manager
www.twitter.com/EMnV_symc
Need Altiris help? IRC chat #Altiris

atu's picture

But i steal need the other account ( i just create this account "atu" to communicate with you )

i have problem with the other account ..

ohzone - CherylPeterson's picture

I'll contact you with a Private Message to see if I can help

Thanks,
Cheryl

Endpoint Management,
Endpoint Virtualization
Managing Mobility
Community Manager
www.twitter.com/EMnV_symc
Need Altiris help? IRC chat #Altiris