Count for Linked Incidents
Can someone please assist me in creating a report to Count the number of incidents linked to a master case?
EG - How many incidents are in the 'Linked By' field to a specific ticket.
Thanks
Filed under: Helpdesk Solution, Endpoint Management and Virtualization
Don't know if you've found an answer yet!
I listed the number of the helpdesk ticket and the count of the child tickets in this simple query. Hope this helps...
Thank you for your reply
Thank you for your reply NormalC
This is exactly what i'm after.
You're Welcome
Glad I could help.
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