Which is the version of SEPM?If you do a restart whether it is making any difference?

11.0.6100.645

Restarted and NO change.

Can you please check the folder:

Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\agentinfo

if there are not many dat files there?

Check the file Ersecreg.log at the following location

C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\log

See if it has Server is busy for Registration  and <IP Address>-FAILED messages. If this is there in the log then it could be that Multiple clients are trying to connect to the server with an incorrect domain ID.

Try replacing the sylink.xml file on all the computers. Or the computers those have Failed message in the above log file.

c:\program files (x86)\symantec\symantec endpoint protection manager\data\inbox\agentinfo\

there are 3 .tmp, 1 .dat.err and 1 .dat file (the .dat file shows up and them goes away, and then shows back up)

I see now, that the CPU goes 100% when I open the SEPM console.

when I close the console the CPU goes down below 10%...

If they show up and get cleared, it is ok - it is supposed to work like that. Pleaase make a check suggested by Mudit.

There is not any "Server is busy for Registration  and <IP Address>-FAILED messages"

Just when I open the Console the CPU hits 100% - DBSRV9.exe & SEMSVC.exe

How much RAM do you have on your machine?

3GB

Hm, could you check Java heap for SEPM?

Go to registry  HKEY-LOCAL-MACHINE/System/CurrentControlSet/Services/semsrv/parameters

and check values of two keys:

JVM Option Number 0 and JVM Option Number 1

What other application are installed on the Server?

For how much time does it stay at 100%?

you said that when you open the SEPM the usage goes high upto 100%

can you check the taskmanager to see which process consumes the CPU if its PHP-cgi then I would like to know was this an upgarde?

if yes then do we have an option to uninstall & reinstall the MR6 MP2 as that has made some improvement in PHP.

Pawel:

JVM Option Number 0 and JVM Option Number 1 are both set to -Xms1024m.

Mudit:

This server is set up for SEPM only. other apps are: winzip, VMware, Tumbleweed and ActiveID.

Kavin:

the two process are DBSRV9.exe & SEMSVC.exe

JVC seems to be fine... guys, any other ideas? dbsrv9.exe is DB process. Does the console open fine?

Console opens fine, then slows way down.

Hello,
 

I'm having the same problem, but the process that consumes more CPU is WMIPRSSE.EXE (~ 40%).
 

Is running on Windows 2003.
 

Thanks!
 

ajog

Ok, it my be a silly question but did you try to do "Repair" from Control Panel - Add/Remove programs?

how much clients are using this SEPM?

Hi all,

similar trouble on a W2k3 (virtual with MS hypervisor), SEPM dedicated, 2cpu, 3Gb ram, fresh install, not been upgraded.

CPU and Network Utilization go to 100% for few seconds, then to normal state for few seconds and so on a regular basis when console is open. All is Ok if you close the console. 

SEPM version is 11.0.6100.645, DB runs on a MS SQL 2005 (on a separated physical machine), 100 clients.

JVM Option Number 0 is: xms128m

JVM Option Number 1 is: xmx512m

Maybe some trouble concerning virtual machines?

Any ideas?

Thanks