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Crash Windows Server 2008

Updated: 21 May 2010 | 2 comments
MSalimov's picture
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This issue has been solved. See solution.

Data: HP DL360g5, Windows Server 2008 x64, Veritas Storage Foundation 5.1, Failover cluster, HP StorageWork MSA 2012fc, HP 4/16 San Switch.

When I configure dynamic groups in SFW 5.1 the server gives an error:

STOP: 0x00000007e (0xffffffffc0000005, 0fffffa6000d489bd, 0xfffffa600ad78738.......
msdsm.sys Adress fffffa60000d489bd base at fffffa6000d3d000

P.S.

Without HP 4/16 San Switch, everything works perfectly !!!!

Help, please.

Comments

Marianne van den Berg's picture
26
Oct
2009
1 Vote +1
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Log a call with HP

You need to log a call with HP.
The HCL (ftp://exftpp.symantec.com/pub/support/products/Sto...) says the following:

All Fibre Channel switches supported by Operating System and Storage Array Manufacturer's are supported unless otherwise explicitly stated. Please check the Microsoft Windows Catalog, Storage Array Manufacturer and Switch Manufacturer's Hardware Compatibility Support Matrices for required firmware and compatibility of switches.
and
There are no unsupported or specific switch configuration exceptions for Storage Foundation and High Availability Solutions 5.1 for Windows.

This TechNote gives advice w.r.t  zoning: http://seer.entsupport.symantec.com/docs/293014.htm

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links

MSalimov's picture
26
Oct
2009
0 Votes 0
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Thank you for your help. 1.

Thank you for your help.

1. Problem resolved by installing patch:
    Device Driver Installation Package 1 (DDI-1) for Veritas Storage Foundation (tm) 5.1 for Windows (SFW) 
    http://support.veritas.com/docs/317825

2. Wiring made on your link, I had only one zone. Connecting specified in the link, I think better.