Create automated incidents / jobs on a daily basis
Hey All,
I wondering how do we create automated incidents / jobs on a daily basis and have it assigned to workers?
Cheers,
Mark
Filed under: Helpdesk Solution, Endpoint Management and Virtualization
Hey All,
I wondering how do we create automated incidents / jobs on a daily basis and have it assigned to workers?
Cheers,
Mark
Notification Policies (found
Notification Policies (found on the "Tasks" tab of your Notification Server) offer an option to create incidents on a reoccuring schedule.
However those do require you to have a report or some other SQL query built for them. Then the policy will only execute if the report or query has results. If you're simply looking to create a regular incident that will remain static you can create a simple query that you know will always produce results and be done with it.
- Matt
Simple Query
For your Notificaiton Policy, you can use a query as simple as "SELECT a" - this will return a single value in a single row ('a') and the policy can be set to execute once per returned row. The actions of the policy do not necessarily need to have any correlation to the query used to trigger them.
Thanks everyone. It worked
Thanks everyone.
It worked like a charm!
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