Workflow and ServiceDesk Community

 View Only
Back to discussions
Expand all | Collapse all

Create Incident from workflow in Service Desk 7.1

  • 1.  Create Incident from workflow in Service Desk 7.1

    Posted Oct 13, 2011 12:33 PM

    I have a workflow in 6.9 that uses the Helpdesk 6 components to create and update incidents.  With the new service desk it doesn't appear to be as straight forward.  I've tried to use the Submit Incident Component but doesn't accept any of my data.