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Create Multiple Tickets using 'Create Ticket and Wait for Status' Component

  • 1.  Create Multiple Tickets using 'Create Ticket and Wait for Status' Component

    Posted May 07, 2010 10:43 AM
    Currently I am using the 'Create Ticket and Wait for Status' to create Ticket#1.  When Ticket#1's status is 'closed' I execute another 'Create Ticket and Wait for Status' to create Ticket#2.  When Ticket#2's status is 'Closed' I execute another 'Create Ticket and Wait for Status' to create the final ticket Ticket#3.  Finally when Ticket#3's status is 'Closed' my workflow ends.

    Is it possible to create 3 tickets and wait for both of all of their statuses to change asynchronously?  Instead of doing one-at-a-time as described above?  For example could I run a loop or something that generates all 3 at the same time and monitors each of their statuses.

    I appreciate any advice.

    Thanks


  • 2.  RE: Create Multiple Tickets using 'Create Ticket and Wait for Status' Component
    Best Answer

    Posted May 07, 2010 11:26 AM
    Loading the Advanced Workflow library (not loaded by default) will allow you to multithread off of an existing component. You can wait for all the threads to end and continue on via the "Wait For All WF Components *" components that this library introduces


  • 3.  RE: Create Multiple Tickets using 'Create Ticket and Wait for Status' Component

    Posted May 07, 2010 04:37 PM

    Thank you!