Hi,
I am with a client using SBG, they initially had the compliance for encrypted files to be tagged in the subject line and sent to the user. However, they have another program that filters and processes the email using a specific subject/title. Their contacts send encrypted attachments and the program cannot process these emails because of the added tag. I first tried creating a group for the recipients and a policy to allow the encrypted files to be sent normally (didn't work). Then tried replacing the action in the SBGs virus menu to do the same for encrypted files and it still didn't work. I also checked the content compliance and there is nothing in there that is about encrypted files. Did I miss something?