Symantec Management Platform (Notification Server)

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Critical Update on SIM for Dell Common (7.0.0) Fails "An Unexpected error has occurred while trying to download or copy file....

  • 1.  Critical Update on SIM for Dell Common (7.0.0) Fails "An Unexpected error has occurred while trying to download or copy file....

    Posted Jan 12, 2010 11:46 AM
    Recently reinstalled my NS 7 server and it is now prompting for a critical component to be installed.  The specific components are DMCServerTasks x86 (7.0.5511)
    After beginning the installation process it is unable to find the file in question.

    1-12-2010 11-38-04 AM.jpg




    1-12-2010 11-42-52 AM.jpg

    1-12-2010 11-46-46 AM.jpg
    Has anyone seen this issue before and is there a workaround?


  • 2.  RE: Critical Update on SIM for Dell Common (7.0.0) Fails "An Unexpected error has occurred while trying to download or copy file....

    Posted Jan 12, 2010 09:09 PM
    does not support SP3 installs for NS7. So, that's why it's puking on you.

    Edit: There was supposed to be an update coming out soon to work around this. I'm not sure what that update would be, and if this is supposed to be it. Can you unselect the DMC or Dell common object?