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CRL Error when trying to install Management Solution SP2

Created: 05 Oct 2012 • Updated: 05 Oct 2012 | 2 comments
This issue has been solved. See solution.

I am trying to install Symantec System Recovery 2011 Management Solution x64 SP2 (10.0.2) via Symantec Installation Manager on a Windows Server 2008 R2, but get a CRL readiness check problem and cannot contine.

I have tried the fixes in both these articles, but have not helped:

Our systems are behind a proxy. We can ping

Any ideas?

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Network23's picture

Hi Oliver Bucki,

It seems that you are running SIM on a OS with a different language than English. If that is the case try to switch your Regional and Language Settings to English and rerun the readiness check. If this doesn´t solve the CRL error try the following:

To enable the Next button if any of the install Readiness checks fail:
Add the key HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\AIM\InstallReadinessCheck\
to the registry. Create a DWord called EnableNextbutton and set the value
 to 1.

The second is not a solution it´s more a workaround...

Hope this helps.


Oliver Buckie's picture

THANK YOU Network23! Yes, we are running a German version. I changed my Regional and Language settings to English and re-ran SIM as administrator. I was able to install SP2!

Thanks again smiley