Video Screencast Help

custom filtering help

Created: 03 Oct 2012 • Updated: 09 Oct 2012 | 5 comments
This issue has been solved. See solution.

Hi,

Running EV 9.0.2

I want to use custom filtering to hard delete specific emails, one critera is if the recipient is not is a specific Distribution List.

I reviewed the examples (http://www.symantec.com/business/support/index?page=content&id=HOWTO38171#v8935633) which are pretty helpful but I am not sure if what I need is possible.

Is there an AUTHOR EXCLUDES attribute?

e.g.

<RULE NAME="Delete Message if you are not in the DL below" ACTION="MOVE_DELETED_ITEMS">
 

  <AUTHOR EXCLUDES="ANY">
 

    <DL>My Distribution List</DL>

There would be more custom criteria here, so only specific messages from a certain domain, sender, etc. are deleted

</AUTHOR>
 

I see AUTHOR INCLUDES in the examples, maybe there is also AUTHOR EXCLUDES?

Thanks.

 

 

Comments 5 CommentsJump to latest comment

goatboy's picture

Thinking about it more, will this work?

<RULE NAME="Delete Message if you are not in the DL below" ACTION="MOVE_DELETED_ITEMS">
   <AUTHOR INCLUDES="NONE">
     <DL>My Distribution List</DL>

There would be more custom criteria here, so only specific messages from a certain domain, sender, etc. are deleted

   </AUTHOR>

TonySterling's picture

So Includes set to None will mean for the message to match they will not be in the DL, so seems like you want to do.

You should set it up in a lab and test, test, test.  :)

Also, the action should be HARD_DELETE if you don't want the item moved to the trash.

  • ACTION="HARD_DELETE" — Do not archive the message; delete it immediately without moving it to the Deleted Items folder. This action is not recommended for Exchange Server public folder filtering.

 

SOLUTION
goatboy's picture

Is it possible to have a custom filter based on a specific x-header, e.g. X-Env-Sender=xxxx@xxxx.xxx? I have messages that I want to apply a custom filter to that only meet this criteria, the normal criteria (i.e. author, recipient, DL member) do not apply.

thanks

TonySterling's picture

Sorry, I don't think you are going to be able to do that with the built-in Custom Filtering.  Maybe something like Data Classification Services for EV might be able to.  Or possibly you anti-spam solution?

goatboy's picture

Thanks, that's OK, I will work around that requirement with a custom subject instead.