I'm hoping someone will be able to help with this issue:
We’ve created a custom Inventory (and hence custom data class) to collect asset location info from our clients.
Some client data is missing (around 1/3 of our environment) and it appears to stem from a database restore that was performed, i.e. the data in the custom table was lost after the restore but Altiris appears to think the data already existed and hasn't changed, therefore doesn't update the table (as if it's doing a delta update) .
Trying to resend the data using a vbs doesn't work unless you actually change the data first.
It looks like the NS is checking against something (as the clients successfully send the NSE's and the NS processes them) to see if the data already exists and hasn't changed, but what is it checking?
Is it that there is a separate table with entries for each asset that it’s checking against or maybe a file, like the client's bak files?
Many thanks for your help
Paul