Client Management Suite

Hi there, looking for some insight, if this is even possible. I need to create a role for the HD to only view the basic information in the console.  The twist is that they need to be able to search for the machine based on the last logged in user or primary user. This option is not available in the standard Level 1 & 2 roles, when trying to edit the criteria list it just searches for a few minutes and then nothing.

I found the option is available by cloning the Symantec Administrators role, not liking this option.  As I started to remove the menu items and panels, I am stuck at how to remove some of the right click menu options, schedule task, add to organizational group... by default it is greyed out and not editable.

Just wondering if there is an actual work around on this, or if there is another way I can get the same results.  Any thoughts?

I ran into this as well - https://www-secure.symantec.com/connect/forums/technicians-lost-permissions-post-sp1-hf5-upgrade

Solution was to <<Open Security Role Manager (in the SMP Console, Settings>Security>Permissions). Under “All Items” or “Settings” view, select “Computers” (under Settings>Notification Server>Resource and Data Class Settings>Resource Types>Asset Types>IT), click on “Advanced”. It opens a new window. Add the ‘Symantec Level 2 Workers’ (or whatever your tech group is) and check the box for “Read”. Click ‘Save Changes’ and close the window.>>

See screenshot for the primary user field we used once edit criteria list was working.

@msigler - any luck?

Yes, this is exactly what I needed.  Thanks so much.