Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Customize Field Position in HelpDesk Solution

Updated: 23 May 2010 | 1 comment
Shepherd.Wesley's picture
0 0 Votes
Login to vote

Senerio: Upper Management has requested that some of the fields have different positions in order to create a better flow when a ticket is being created (by a worker). Does anyone have any examples of how to move fields around to different positions?

Thanks
Wes

discussion Filed Under:

Comments

Dominique's picture
27
Aug
2008
0 Votes 0
Login to vote

Move field

Just use the XML part of the ascx file to change the order the field will appear.
The default columns appearance order (runtime rendering) is the same as the order in which they are declared.

Dom

Dom