Hi, you can follow the link below Sir for your reference.
http://seer.entsupport.symantec.com/docs/320153.htm
http://seer.entsupport.symantec.com/docs/320152.htm
The notification digest templates determine the appearance of notification messages that are sent to users as well as the message subjects and send from addresses. The default notification templates are similar to the text that is listed as follows. The distribution list notification template lacks the information about how to logon. In your browser, the text does not wrap, so you need to scroll horizontally to view some of the lines. This layout prevents unusual line breaks or extra lines if you choose to send notifications in HTML format.
Spam Quarantine Summary for %USER_NAME%
There are %NEW_MESSAGE_COUNT% new messages in your Spam Quarantine
since you received your last Spam Quarantine Summary. These messages
will automatically be deleted after %QUARANTINE_DAYS% days.
To review the complete text of these messages, go to
%QUARANTINE_URL%
and log in.
===================== NEW QUARANTINE MESSAGES =====================
%NEW_QUARANTINE_MESSAGES%
===================================================================
Table: Notification Message Variables describes the variables that you can use in spam notification messages.
You can reposition each variable in the template or remove it. Only the administrators that have Full Administration rights or Manage Settings modify rights can modify quarantine settings.
About configuring the user and distribution list notification digests
About how spam is handled when addressed to distribution lists
Specifying when to notify users of spam messages in their quarantine
Enabling notification digests for distribution lists
Selecting the notification digest format
To modify the spam notification message digest templates
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In the Control Center, click Spam > Settings > Quarantine Settings.
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Under Notification Settings, click Edit next to Notification template.
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In the Encoding drop-down list, select the character encoding for the notification message.
ISO-8859-1 and UTF-8 are appropriate for European languages. Windows-31j, EUC-JP, and ISO-2022-JP are appropriate for Japanese.
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In the Send from box, type the email address from which the notification digests appear to be sent.
Since users can reply to the email address that you provide, type an address where you can monitor users' questions about the notification digests. Specify the full email address, which includes the domain name, such as admin@symantecexample.com.
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In the Subject box, type the text that should appear in the Subject: header of notification digests, such as "Your Suspected Spam Summary."
Use of message variables in the subject box is unsupported.
The Send from settings and Subject settings are the same for both the user notification template and distribution list notification template.
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Edit the user notification and distribution list notification as necessary.
See Table: Notification Message Variables.
Refrain from using manually insert line breaks if you plan to send notifications in HTML.
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Click one of the following icons:
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Save
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Saves and applies your changes.
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Default
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Erase the current information and replace it with default settings.
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Cancel
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Discard your changes to the notification template and close the template editing window.
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Click Save on the Quarantine Settings page.