Customizing SEP client reporting by email ?
Created: 02 Sep 2012 | Updated: 08 Oct 2012 | 6 comments
This issue has been solved. See solution.
Hi,
How can I customize the Symantec Endpoint Protection client reporting so that I can get email only when there is any issue with the problem rather than regular weekly report ?
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Hello,
When you state "I can get email only when there is any issue with the problem ", it becomes important at that time to know which specific problem and issue are you talking about.
In your case, you would have to create custom notifications, reports as per your requirements which could be send to you via email.
Check these Articles:
About log types http://www.symantec.com/docs/HOWTO27271
About the different types of Symantec Endpoint Protection Manager Reports
http://www.symantec.com/docs/TECH95538
About Computer Status reports and logs http://www.symantec.com/docs/TECH95541
Saving and deleting filters http://www.symantec.com/docs/HOWTO27267
What do the different Notification Conditions for email alerts mean?
http://www.symantec.com/docs/TECH91535
Creating notifications in the Symantec Endpoint Protection Manager
http://www.symantec.com/docs/TECH91622
How to create a SEPM Custom Scheduled Report for Offline SEP Clients.
http://www.symantec.com/docs/TECH175948
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
Hi,
There are two weekly scheduled reports & seven pre-defined notifications configured by Symantec.
Schedule Reports: SEPM --> Reports --> Scheduled Reports
Notification location:
SEPM--> Monitors--> Notifications --> View Notifications --> Notifications Conditions
If you wish you can delete them however it's not recommended.
If you really want to get rid of it you can delete weekly reports but notifications are really required.
Go through pre-defined notification to get better idea about it.
Notifications are trigger only when there is a problem.
Those reports are commonly required by Company System admin's so Symantec is giving as a pre-defined.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Yes "Notifications are trigger only when there is a problem.", notification is what I need.
Kind regards,
John Santana
Graduate IT Professional
--------------------------------------------------
Please be nice to me as I'm newbie in this forum.
Hello people, any update on this ?
I also stuck in configuring my notification and wondering if this post is my answer to my problem.
Hi,
This is the place to modify settings for weekly reports and notifications.
If you would have any problem while configuring notifications then please let us know.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Many thakns all for the assistance, I can now configure it properly :-)
Kind regards,
John Santana
Graduate IT Professional
--------------------------------------------------
Please be nice to me as I'm newbie in this forum.
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