Messaging Gateway

My users arrive 2-3 mail every day in cyrillic. The brightmail not filtered this mail.

I open the case in symantec but They not risolve my problem.

I send many mails to support center.

Any person have my problem? Any help me?

Thanks.

Hi,

Can you provide a few more details about what Brightmail product you are running?

thanks

--ian

We have a Brightmail 6.0.5 for windows. It installed in windows 2003 Server.

We check 10-15 mail and We watch that all have a particolar: "X-Mailer: The Bat! "

Have you got any questions?

Thank for you help.

I must resolve this problem and I haven't any solution:smileysad:

I Open the case number  240-847-050 in symantec but all person are every busy.

hi,

we have the same problem here:

Symantec Brightmail Gateway 8360 SW 7.7

do you got any response from the support?

thanks

AL

Hi,

The best thing to do in this instance is:

1.  Ensure you are following this KB and submitting any suspected FPs or suspected missed spam items. 

2.  Open a case with our support team.

cheers,

--ian

I send thi e-mail to Symantec Security Response Center and open case.

But I had'nt any response.

This problem is very very problem for our's factory.

I waiting any response.