Endpoint Protection

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  • 1.  DATA BASE DOWN MESSAGE

    Posted Nov 23, 2012 12:23 AM

    Dear Friend's,

     

    The Symantec Endpoint Protection Manager database has gone down and needs immediate attention.

     

    This message reseved by alert Email ID..Please provide the solution.



  • 2.  RE: DATA BASE DOWN MESSAGE

    Broadcom Employee
    Posted Nov 23, 2012 12:37 AM

    can you login into SEPM ? or is the DB still down?

    what is the SEPM version?

    ca nyou check the logs at the tim eof the alert why the DB went down?



  • 3.  RE: DATA BASE DOWN MESSAGE

    Posted Nov 23, 2012 12:45 AM

    I have SEPM 11.0.6 Version

    Embedded Database

    Database working fine...but i gote message again-2



  • 4.  RE: DATA BASE DOWN MESSAGE

    Broadcom Employee
    Posted Nov 23, 2012 12:49 AM

    you should be looking into the scm-server-x.log at the timestamp you received the alert and the sem5.log to know the reason.

     

    I suggest to open a support ticket.