Endpoint Encryption

 View Only
  • 1.  Data extraction from an encryptred drive

    Posted Dec 30, 2014 02:50 PM

    I have a laptop that uses Checkpoint Endpoint Security (P4PC).  The laptop can't boot up any longer but the HDD is still intact.  I still have the key to decrypt. Is there a way for the to extract the data using HDD from my damaged laptop as a slave?  or any other suggestions that you can give.  Thanks.



  • 2.  RE: Data extraction from an encryptred drive
    Best Answer

    Posted Dec 30, 2014 03:53 PM

    As Checkpoint is not a Symantec product, all I can really do for you here is give you some general direction, and none of what I provide here is officially supported by Symantec (again, it is not our product).

     

    You may want to start here:
    http://www.checkpoint.com/products/full-disk-encryption/

    Did the issue occur after a Windows update?  You might want to check here:
    https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk103006

     

    I was unable to find any information on whether slaving a drive was a valid approach for Checkpoint.