Hi OrionX,
For an inbound policy, this action enables you to specify which of your existing registered email routes each user's emails are delivered to.
To define an inbound routing rule, select the Route To action. Select the required named route from the Named route drop-down list.
Your existing registered inbound email routes are defined in Services > Email Services > Inbound Routes.
For an outbound policy, this action enables you to specify an IP or host name that your emails are routed to after they have been scanned. For example, you can route them to a third party for branding.
By default, all inbound mails for customers will be delivered to a registered IP address or hostname in the Inbound Routes section mentioned above. A policy using Route To action is essentially used if an email meeting specific conditions must be delivered to a different server instead.
Let me know if you have any questions.
Regards,
Ben Beaulieu
Sr Technical Support Engineer