I have Dell laptop that is running Windows XP that was encrypted with PGP WDE 10.1.2 (Build 50). During startup yesterday, I put my password in, and just as soon as it got to the Windows XP loading screen, I had a instant flash of blue screen and then a reboot.
The blue screen error is a page fault in nonpaged area I found when I used the stop reboot on blue screen option.
The hard drive was removed from said laptop, and connected to another PGP WDE laptop with a external HD dock. PGP came up and asked me for my password, and as soon as I entered it I get the same blue screen and reboot.
After coming back up, I checked the drive health from disk management before entering my PGP password and Windows said the drive was good, and showed me the correct status.
After looking online I found the article at http://www.symantec.com/business/support/index?page=content&id=TECH149631 and used a boot disk to run this procedure. The procedure seemed to work perfectly, however now when I connect the drive back to another PGP WDE machine I do not get a PGP password prompt. I get nothing at all. When I check the disk health, It shows 100% free and asks me to format, so I know my MBR is now wiped clean. I think my MBR is now gone, but did not get repaired.
Any suggestions on where I can go next to try to recover my data? Any help or assistance is appreciated.