Database high memory utilization - SEP 12.1
We are experiencing problems with high memory utilization after upgrading Symantec from 11 to 12.1. Symantec is installed on Windows Server 2008 R2 system. As you can see from the processes tab of windows task manager the memory usage is quite low, but total memory utilized is more than 3GB. To investigate the issue we used RamMap and found out that "mapped file" consume around 2gb.
"Mapped File:Also known as section objects, mapped “views” of files are when the contents of that file are mapped to virtual addresses in memory. This can be a process mapping views of files into its memory (for reading or writing) or for the system file cache. For more details on mapped files, see the references at the end of this post."
Database file located in E:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\db\sep05 is consuming almost 1,5GB. As a workaround we are restarting the Symantec Embedded Database and after that the memory utilization go back to normal,
We are looking for a permanent solution