HP,Altiris Group

  • 1.  Database install stuck at 96%

    Posted Jun 03, 2009 02:41 PM
    been that way for over an hour. 

    Upgrading HP RDP 3.81 to 3.83. which is DS 6.91  everything went fine until this point.  Now it is just sitting there at Installing Database and Deployment server 96% done.  Any clues?

    THANKS!


  • 2.  RE: Database install stuck at 96%
    Best Answer

    Trusted Advisor
    Posted Jun 05, 2009 10:20 AM
    In the express share you should see a log file for the database install. Its called dbinstaller.log

    If you attach it to the post, perhaps we can compare it to our log files and see if anything is amiss. There are always a bundle of errors in here, where there should really be warnings (where it checks for things like legacy tables to migrate), so just posting some of the errors by themselves might not be terrifically useful.

    Also, as a standard troubleshooting step,
    1) anything suspicious in the windows event log?
    2) are you installing from the server console
    3) is there plenty of disk space left

    Kind Regards,
    Ian./