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DataDomain storage server DOWN, backups failing code 213

Created: 09 Nov 2011 • Updated: 09 Nov 2011 | 3 comments
This issue has been solved. See solution.

We had a network issue on our Datadomain during the night which caused Netbackup to set its storage server status to DOWN.

[root@backup admincmd]# ./nbdevquery -liststs -stype DataDomain -U
Storage Server      : ctldd510
Storage Server Type : DataDomain
Storage Type        : Formatted Disk, Network Attached
State               : DOWN
Flag                : OpenStorage
Flag                : CopyExtents
Flag                : AdminUp
Flag                : InternalDown
Flag                : LifeCycle
Flag                : CapacityMgmt
Flag                : FragmentImages
Flag                : Cpr
Flag                : FT-Transfer

I've been all over the net searching for how to bring the storage server back up.

Comments 3 CommentsJump to latest comment

Mark_Solutions's picture

try Media and Device Management - Device Monitor - disk pools tab at the bottom of the page - UP the disk pool by right clicking on it

Hope this helps

Authorised Symantec Consultant

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SOLUTION
Wile E. Coyote's picture

Even though the disk pool showed its status as "Up" in the Media and Device Managment menu, we upped it anyway. IT WORKED!

[root@backup admincmd]# ./nbdevquery -liststs -stype DataDomain -U
Storage Server      : ctldd510
Storage Server Type : DataDomain
Storage Type        : Formatted Disk, Network Attached
State               : UP
Flag                : OpenStorage
Flag                : CopyExtents
Flag                : AdminUp
Flag                : InternalUp
Flag                : LifeCycle
Flag                : CapacityMgmt
Flag                : FragmentImages
Flag                : Cpr
Flag                : FT-Transfer

Thanks!