Video Screencast Help

\data\inbox\content folder huge in SEPM 11.0.6

Created: 12 Sep 2013 • Updated: 12 Sep 2013 | 4 comments
Cuty's picture


In my SEPM server I've the folder ...\\SEPM\data\inbox\content folder with 13 GB of tmp files.

How can I clean it and set some parameter to avoid this behaviour?


Operating Systems:

Comments 4 CommentsJump to latest comment

ᗺrian's picture

You should be able to remove. How many content revisions are you keeping?

Also, have you considered upgrading? You're on a very old version.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Rafeeq's picture

This version had some issues with purging the inetpub folder 

under admin servers, minimize the number of content revisions to keep to 3 ( 1 day definition)

Stop sepm service 

delete all the temp files and Everything Inside the AlphaNumeric folder ( Not the folder itself)

restart SEPM service, You should have good ammount of space left.

Mithun Sanghavi's picture


Check this Article:

Low Disk Space issues encountered on systems running either the Symantec Endpoint Protection client or the Symantec Endpoint Protection Manager

and later follow these steps below:

Delete the TMP files/folders and migrate the Endpoint Protection Manager to RU5 or later:

  1. Stop all Symantec Endpoint Protection services
  2. Delete all .tmp files and folders in the following locations
    • Windows 2003 and Windows 2003 R2:
      • \Program Files\Common Files\Symantec Shared\SymcData\sesmipsdef32
      • \Program Files\Common Files\Symantec Shared\SymcData\sesmipsdef64
      • \Program Files\Common Files\Symantec Shared\SymcData\sesmvirdef32
      • \Program Files\Common Files\Symantec Shared\SymcData\sesmvirdef64
      • \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content
    • Windows 2008 and Windows 2008 R2:
      • \ProgramData\Symantec\Definition\SymcData\sesmipsdef32
      • \ProgramData\Symantec\Definition\SymcData\sesmipsdef64
      • \ProgramData\Symantec\Definition\SymcData\sesmvirdef32
      • \ProgramData\Symantec\Definition\SymcData\sesmvirdef64
      • \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content
  3. Delete the contents of the following folder:
  • Windows 2003 and Windows 2003 R2: \Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads
  • Windows 2008 and Windows 2008 R2:\ProgramData\Symantec\LiveUpdate\Downloads

Secondly, on a kind note - Please migrate the SEPM to the Latest version of SEP 11.0.7300

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

pete_4u2002's picture

upgrade to the latest version.

you can manually delete the files manually.