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\data\inbox\content folder huge in SEPM 11.0.6

Created: 12 Sep 2013 • Updated: 12 Sep 2013 | 4 comments
Cuty's picture

Hi,

In my SEPM server I've the folder ...\\SEPM\data\inbox\content folder with 13 GB of tmp files.

How can I clean it and set some parameter to avoid this behaviour?

Regards,

Operating Systems:

Comments 4 CommentsJump to latest comment

Brɨan's picture

You should be able to remove. How many content revisions are you keeping?

Also, have you considered upgrading? You're on a very old version.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Rafeeq's picture

This version had some issues with purging the inetpub folder 

under admin servers, minimize the number of content revisions to keep to 3 ( 1 day definition)

Stop sepm service 

delete all the temp files and Everything Inside the AlphaNumeric folder ( Not the folder itself)

restart SEPM service, You should have good ammount of space left.

http://www.symantec.com/connect/forums/inetpub-folder-very-big#comment-4929631

Mithun Sanghavi's picture

Hello,

Check this Article:

Low Disk Space issues encountered on systems running either the Symantec Endpoint Protection client or the Symantec Endpoint Protection Manager

http://www.symantec.com/docs/TECH153952

and later follow these steps below:

Delete the TMP files/folders and migrate the Endpoint Protection Manager to RU5 or later:

  1. Stop all Symantec Endpoint Protection services
  2. Delete all .tmp files and folders in the following locations
    • Windows 2003 and Windows 2003 R2:
      • \Program Files\Common Files\Symantec Shared\SymcData\sesmipsdef32
      • \Program Files\Common Files\Symantec Shared\SymcData\sesmipsdef64
      • \Program Files\Common Files\Symantec Shared\SymcData\sesmvirdef32
      • \Program Files\Common Files\Symantec Shared\SymcData\sesmvirdef64
      • \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content
    • Windows 2008 and Windows 2008 R2:
      • \ProgramData\Symantec\Definition\SymcData\sesmipsdef32
      • \ProgramData\Symantec\Definition\SymcData\sesmipsdef64
      • \ProgramData\Symantec\Definition\SymcData\sesmvirdef32
      • \ProgramData\Symantec\Definition\SymcData\sesmvirdef64
      • \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content
         
  3. Delete the contents of the following folder:
  • Windows 2003 and Windows 2003 R2: \Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads
  • Windows 2008 and Windows 2008 R2:\ProgramData\Symantec\LiveUpdate\Downloads

Secondly, on a kind note - Please migrate the SEPM to the Latest version of SEP 11.0.7300

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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pete_4u2002's picture

upgrade to the latest version.

you can manually delete the files manually.