Endpoint Protection

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  • 1.  \data\inbox\content folder huge in SEPM 11.0.6

    Posted Sep 12, 2013 06:20 AM

    Hi,

    In my SEPM server I've the folder ...\\SEPM\data\inbox\content folder with 13 GB of tmp files.

    How can I clean it and set some parameter to avoid this behaviour?

    Regards,

     



  • 2.  RE: \data\inbox\content folder huge in SEPM 11.0.6

    Posted Sep 12, 2013 08:57 AM

    You should be able to remove. How many content revisions are you keeping?

    Also, have you considered upgrading? You're on a very old version.



  • 3.  RE: \data\inbox\content folder huge in SEPM 11.0.6

    Posted Sep 13, 2013 01:59 AM

    This version had some issues with purging the inetpub folder 

    under admin servers, minimize the number of content revisions to keep to 3 ( 1 day definition)

    Stop sepm service 

    delete all the temp files and Everything Inside the AlphaNumeric folder ( Not the folder itself)

    restart SEPM service, You should have good ammount of space left.

    http://www.symantec.com/connect/forums/inetpub-folder-very-big#comment-4929631



  • 4.  RE: \data\inbox\content folder huge in SEPM 11.0.6

    Trusted Advisor
    Posted Sep 13, 2013 10:07 AM

    Hello,

    Check this Article:

    Low Disk Space issues encountered on systems running either the Symantec Endpoint Protection client or the Symantec Endpoint Protection Manager

    http://www.symantec.com/docs/TECH153952

    and later follow these steps below:

    Delete the TMP files/folders and migrate the Endpoint Protection Manager to RU5 or later:

    1. Stop all Symantec Endpoint Protection services
    2. Delete all .tmp files and folders in the following locations
      • Windows 2003 and Windows 2003 R2:
        • \Program Files\Common Files\Symantec Shared\SymcData\sesmipsdef32
        • \Program Files\Common Files\Symantec Shared\SymcData\sesmipsdef64
        • \Program Files\Common Files\Symantec Shared\SymcData\sesmvirdef32
        • \Program Files\Common Files\Symantec Shared\SymcData\sesmvirdef64
        • \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content
      • Windows 2008 and Windows 2008 R2:
        • \ProgramData\Symantec\Definition\SymcData\sesmipsdef32
        • \ProgramData\Symantec\Definition\SymcData\sesmipsdef64
        • \ProgramData\Symantec\Definition\SymcData\sesmvirdef32
        • \ProgramData\Symantec\Definition\SymcData\sesmvirdef64
        • \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content
           
    3. Delete the contents of the following folder:
    • Windows 2003 and Windows 2003 R2: \Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads
    • Windows 2008 and Windows 2008 R2:\ProgramData\Symantec\LiveUpdate\Downloads

    Secondly, on a kind note - Please migrate the SEPM to the Latest version of SEP 11.0.7300

     

    Hope that helps!!



  • 5.  RE: \data\inbox\content folder huge in SEPM 11.0.6

    Broadcom Employee
    Posted Sep 13, 2013 10:14 AM

    upgrade to the latest version.

    you can manually delete the files manually.