ServiceDesk

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  • 1.  DayLight Savings time - behind 1 one hour servicedesk 7.1 mr1

    Posted Nov 01, 2011 05:08 PM

    I know its only for a week but it is still annoying - service desk is showing my tickets are already one hour old - so it should be fixed next week but sitll annoying



  • 2.  RE: DayLight Savings time - behind 1 one hour servicedesk 7.1 mr1

    Posted Nov 08, 2011 11:58 AM

    ok so its back to normal as expected after day light savings time. any workaround so this does not happen in March again?



  • 3.  RE: DayLight Savings time - behind 1 one hour servicedesk 7.1 mr1

    Posted Nov 08, 2011 12:51 PM

    Just curious... was the Process manager portal reflecting the bad time anywhere else (like in report execution times, etc.)



  • 4.  RE: DayLight Savings time - behind 1 one hour servicedesk 7.1 mr1

    Posted Nov 10, 2011 12:47 PM

    I was only monitoring the ticket creation time