Endpoint Protection

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  • 1.  DB Cleaning

    Posted Nov 14, 2011 05:43 AM

    Can we delete *.tmp file from Symantec\Symantec Endpoint Protection Manager\data\inbox\agentinfo folder for Ex.

     1d3c856c-813a-4f40-8feb-3b9789ae08ec.tmp

    Kindly Suggest



  • 2.  RE: DB Cleaning

    Trusted Advisor
    Posted Nov 14, 2011 07:10 AM

    Hello,

    What version of SEP are you carrying?? Make sure you are carrying the Latest version of Symantec Endpoint Protection.

    Yes, you can delete the .tmp files.

    Follow the Steps provided below:

    1. Stop Symantec Endpoint Protection Manager service from services.msc
    2. Delete accumulated .tmp files in all folders
    3. Start Symantec Endpoint Protection Manager service from services.msc

    You can also follow the Articles releated to the same issue:

    http://www.symantec.com/docs/TECH154391

     
     
    Hope that helps!!


  • 3.  RE: DB Cleaning

    Broadcom Employee
    Posted Nov 14, 2011 08:46 AM

    Hi,

    Why do you want to manually delete those files ?

    Is it consuming lots of space ?

    Ideally SEP should take care itself.

    What is your SEP version ?



  • 4.  RE: DB Cleaning

    Posted Nov 14, 2011 09:18 AM

    Totally agree with Chetan, You may want to check the version and upgrade if required.