Endpoint Protection Small Business Edition

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  • 1.  DB initialization error:: Symantech Endpoint Protection 12.0

    Posted May 05, 2010 05:05 AM
    We was trying to installed  Symantech Endpoint Protection 12.0 (Small Business Edition) on Windows 2003 Enterprise Server. We are receiving following ERROR Creating Database.  

    Error : 

    java.sql.SQLException: JZ006: Caught IOException: com.sybase.jdbc2.jdbc.SybConnectionDeadException: JZ0C0: Connection is already closed.
           at com.sybase.jdbc2.jdbc.ErrorMessage.createIOEKilledConnEx(ErrorMessage.java:796)
           at
    com.sybase.jdbc2.jdbc.ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:837)
           at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3967)
           at com.sybase.jdbc2.tds.Tds.handleIOE(Tds.java:3912)
           at com.sybase.jdbc2.tds.Tds.language(Tds.java:766)
           at com.sybase.jdbc2.jdbc.SybStatement.sendQuery(SybStatement.java:1525)
           at
    com.sybase.jdbc2.jdbc.SybPreparedStatement.sendQuery(SybPreparedStatement.java:1230)
           at com.sybase.jdbc2.jdbc.SybStatement.executeUpdate(SybStatement.java:1699)
           at
    com.sybase.jdbc2.jdbc.SybPreparedStatement.executeUpdate(SybPreparedStatement.java:115)
           at
    com.sygate.scm.install.ui.MainFrame.insertBasicMetadata(MainFrame.java:5038)
           at com.sygate.scm.install.ui.MainFrame.initializeData(MainFrame.java:2944)
           at com.sygate.scm.install.ui.MainFrame.configureDB(MainFrame.java:1525)
           at
    com.sygate.scm.install.ui.smb.WizardFrame.nextBtnActionPerformed(WizardFrame.java:689)
           at com.sygate.scm.install.ui.smb.WizardFrame.access$200(WizardFrame.java:65)
           at
    com.sygate.scm.install.ui.smb.WizardFrame$2$1.construct(WizardFrame.java:298)
           at com.sygate.scm.install.util.SwingWorker$2.run(SwingWorker.java:121)
           at java.lang.Thread.run(Thread.java:619)


    Type : Local File Server 
     IP    :  192.168.0.2 was set.

    Please advice me how to fix it.


  • 2.  RE: DB initialization error:: Symantech Endpoint Protection 12.0

    Posted May 05, 2010 08:49 AM

    You may have better luck posting your question in the Endpoint Protection forum on this site, as this forum is dedicated to Altiris' Help Desk solution.


  • 3.  RE: DB initialization error:: Symantech Endpoint Protection 12.0

    Posted May 05, 2010 09:27 AM
    is it a fresh installation?
    What is the other products installed in this server?
    If yes among that software any software uses port 2638?