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DB2 Agent - "Unable to validate DB2 instance credentials"

Created: 11 Nov 2008 • Updated: 21 May 2010 | 1 comment



I am trying to configure the BE Remote Agent (Version 12.5) for use with DB2 9.1.  On the DB2 tab I select New and complete the fields, on clicking OK I get the message "Unable to validate DB2 instance credentials.  Try again.", the user name and password I am using is the DB2 admin account and there are no access problems with it.  I have succesfully done this on another DB2 9.1 server without problems.


The DB2 log file contains the following errors, any help in resolving this would be much appreciated.


2008-11-06- I860596H408        LEVEL: Severe
PID     : 4244                 TID  : 4476        PROC : db2syscs.exe
INSTANCE: DB2                  NODE : 000
FUNCTION: DB2 UDB, common communication, sqlccGetIPCs, probe:20
RETCODE : ZRC=0x840F0001=-2079391743=SQLO_ACCD "Access Denied"
          DIA8701C Access denied for resource "", operating system return code
          was "".


2008-11-06- I861006H288        LEVEL: Severe
PID     : 4244                 TID  : 4476        PROC : db2syscs.exe
INSTANCE: DB2                  NODE : 000
DATA #1 : Hexdump, 4 bytes
0x04ADFB4C : 0000 0000                                  ....


2008-11-06- I861296H470        LEVEL: Severe
PID     : 276                  TID  : 6180        PROC : vxmon_full.exe
INSTANCE: DB2                  NODE : 000
FUNCTION: DB2 UDB, DRDA Communication Manager, sqljcCommConnect, probe:10
          DIA8532C An internal processing error has occurred.
DATA #1 : String, 11 bytes
CCI Error:
DATA #2 : unsigned integer, 4 bytes

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trhernz's picture

Hello all,

Has anyone encountered the following error when backing up DB2 ver 9.5FP3a using Symantec Backup Exec 12.5:

2009-03-25- E1516F547          LEVEL: Severe
PID     : 3160                 TID  : 360         PROC : beremote.exe
INSTANCE: DB2PPP               NODE : 000
EDUID   : 360
FUNCTION: DB2 UDB, base sys utilities, db2DbDirGetNextEntry, probe:4
DATA #1 : <preformatted>
Application must be updated to call the db2DbDirGetNextEntry API with a current version number in order to retrieve the database directory entry for the
database with alias "PPP" because the downlevel API call is unable to
handle its path of "G:\db2\PPP".

I am running the DB2 database on Windows 2008 x64

Any  advise would be highly appreciated.