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Db2 backup are failing with error code 6 ( could be caused due to client read timeout )

Created: 16 Jan 2013 | 2 comments
anishC5's picture

Hi,

Sorry to disturb all with another issue.

One of the client DB2 backups are failign with error code 6. The file system backups are happening fine.

Please can you advise which logs we should refer for further troubleshooting if timeout is the case.

The client read timeout both for mast and client is set to 18000 seconds.

01:01:16 Initiating backup
01:02:12 INF - Starting bpbrm
01:05:46 INF - Data socket = Master-Server02.IPC:/tmp/vnet-14558358258656393169000020977--6af-N;bc96b5a29bdbb01b2b079ef5471f9e20;10;12000
01:05:46 INF - Name socket = Master-Server02.IPC:/tmp/vnet-43338358258686661584000020977-E-ahLN;ef5d8b4cd14af2401447d204822e9e41;10;12000
01:05:47 INF - Job id = 89165
01:05:47 INF - Backup id = Server207-nb_1358258481
01:05:47 INF - Backup time = 1358258481
01:05:47 INF - Policy name = DB2_SSO_Server206_207_UAT
01:05:47 INF - Snapshot = 0
01:05:48 INF - Frozen image = 0
01:05:48 INF - Backup copy = 0
01:05:48 INF - Master server = Master-Server02
01:05:48 INF - Media server = Master-Server02
01:05:48 INF - Multiplexing = 0
01:05:49 INF - New data socket = Master-Server02.IPC:/tmp/vnet-67780358258633220581000020977-vRafxN;8064b9bb467fa53224bc745d1c381c9e;10;12000
01:05:49 INF - Use shared memory = 0
01:05:49 INF - Compression = 0
01:05:49 INF - Encrypt = 0
01:05:49 INF - Keep logs = 28
01:05:50 INF - Client read timeout = 18000 01:05:50 INF - Media mount timeout = 0
01:39:17 INF - Server status = 6
01:39:58 INF - Backup by db2usso on client Server207-nb using policy DB2_SSO_Server206_207_UAT, sched DB2_backup_daily:the backup failed to back up the reques ted files

Thanks,

Anish

Comments 2 CommentsJump to latest comment

RamNagalla's picture

hi,

could you Provide the DB client log and also failed job detail status?

Does these backups are triggering from Netbackup or from Client?

what is all Netbackup versions and OS?

anishC5's picture

hi Nagalla,

lease find the info as desired:

Job is triggered from Client end

On master:

NBU: 7.5

OS: LINUX SUSE 7.1

On client:

NBU: 7.5

OS: AIX

Job detailed status:

01/16/2013 01:01:20 - Info nbjm (pid=11858) starting backup job (jobid=89165) for client Client-Server207-nb, policy DB2_SSO_Client-Server206_207_UAT, schedule DB2_backup_daily
01/16/2013 01:01:20 - Info nbjm (pid=11858) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=89165, request id:{09A9C118-5F1C-11E2-81F0-93AA850712F2})
01/16/2013 01:01:20 - requesting resource PureDiskStorage
01/16/2013 01:01:20 - requesting resource Master-Server.NBU_CLIENT.MAXJOBS.Client-Server207-nb
01/16/2013 01:01:20 - requesting resource Master-Server.NBU_POLICY.MAXJOBS.DB2_SSO_Client-Server206_207_UAT
01/16/2013 01:01:20 - granted resource  Master-Server.NBU_CLIENT.MAXJOBS.Client-Server207-nb
01/16/2013 01:01:20 - granted resource  Master-Server.NBU_POLICY.MAXJOBS.DB2_SSO_Client-Server206_207_UAT
01/16/2013 01:01:20 - granted resource  MediaID=@aaaad;DiskVolume=PureDiskVolume;DiskPool=dp_disk_Master-Server;Path=PureDiskVolume;StorageServer=Master-Server;MediaServer=Master-Server
01/16/2013 01:01:20 - granted resource  PureDiskStorage
01/16/2013 01:01:21 - estimated 0 kbytes needed
01/16/2013 01:01:21 - Info nbjm (pid=11858) started backup (backupid=Client-Server207-nb_1358258481) job for client Client-Server207-nb, policy DB2_SSO_Client-Server206_207_UAT, schedule DB2_backup_daily on storage unit PureDiskStorage
01/16/2013 01:01:21 - started process bpbrm (pid=11775)
01/16/2013 01:02:22 - Info bpbrm (pid=11775) Client-Server207-nb is the host to backup data from
01/16/2013 01:02:22 - Info bpbrm (pid=11775) reading file list from client
01/16/2013 01:02:22 - connecting
01/16/2013 01:03:53 - Info bpbrm (pid=11775) listening for client connection
01/16/2013 01:05:50 - Info bpbrm (pid=11775) INF - Client read timeout = 18000
01/16/2013 01:05:50 - Info bpbrm (pid=11775) accepted connection from client
01/16/2013 01:05:50 - Info bphdb (pid=4784270) Backup started
01/16/2013 01:05:50 - Info bpbrm (pid=11775) bptm pid: 12555
01/16/2013 01:05:50 - Info bptm (pid=12555) start
01/16/2013 01:05:50 - connected; connect time: 0:00:00
01/16/2013 01:05:51 - Info bptm (pid=12555) using 262144 data buffer size
01/16/2013 01:05:51 - Info bptm (pid=12555) using 30 data buffers
01/16/2013 01:35:52 - Info bphdb (pid=4784270) done. status: 6
01/16/2013 01:38:27 - Error bptm (pid=12555) media manager terminated by parent process
01/16/2013 01:38:27 - Info bphdb (pid=4784270) done. status: 6: the backup failed to back up the requested files
01/16/2013 01:38:27 - end writing
the backup failed to back up the requested files  (6)