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DB2 backup got failed with 13(ERR - DB2 Info is INVALID)

Created: 04 Jul 2014 | 3 comments

Master server 7.5.6

Media server 7.5.6

client 7.5.6

DB2  Qulity system hot backups are failing with error <16> db2Validate: ERR - DB2 Info is INVALID.

logs :

08:31:20.476 [27825] <4> sqluvend: INF --- RETURN STATUS

08:31:20.476 [27825] <4> sqluvend: return_code=[525]

08:31:20.476 [27825] <4> sqluvend: description=[NetBackup Commit Success]

08:31:20.476 [27825] <4> sqluvend: sqluv_status=[0]

08:31:20.476 [27825] <4> sqluvend: END - DATABASE Q17 NODE=0 SESSION=2 TIME=20140703081144

08:31:20.476 [27825] <4> sqluvend: END - ELAPSED 00:19:16

08:31:20.476 [27825] <4> sqluvend: END - CALLS=753

08:31:20.476 [27825] <4> sqluvend: END - BYTES=3145732096

08:31:20.476 [27825] <4> sqluvend: END - SESSION SUCCESSFUL

08:31:20.476 [27825] <4> VxBSATerminate: INF - entering VxBSATerminate.

08:31:20.600 [31921] <4> VxBSAInit: Veritas NetBackup XBSA Interface - 7.5  2013061020

08:31:20.600 [31921] <4> sqluvdel:

08:31:20.600 [31921] <4> sqluvdel: INF --- START DEL TIME=20140703081144

08:31:20.600 [31921] <16> db2CheckDb2Info: ERR - Unexpected Action requested

08:31:20.600 [31921] <16> db2Validate: ERR - DB2 Info is INVALID

08:31:20.600 [31921] <4> sqluvdel: INF --- RETURN STATUS

08:31:20.600 [31921] <4> sqluvdel: return_code=[505]

Operating Systems:
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Comments 3 CommentsJump to latest comment

Yasuhisa Ishikawa's picture

Please check this technote. I have no idea how to fix this in DB2 side. Please ask your DB2 admin to remove unsupported requst from DB2 backup operation.

http://www.symantec.com/docs/TECH188885

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Yogesh.Jadhav's picture

Please check the /usr/openv/netbackup/logs/dbclients on the DB servers. Also ask the Database Admin to check if they see any access issue (per logs it seems the DB is accessed initially and connection is established but still a review from DB end is required)

Thanks & Regards

Yogesh Jadhav
sdo's picture

What version of DB2?

Could it be related to this re DB2 v9.7+ ?

    http://www.symantec.com/business/support/index?pag...