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DBA password

Created: 21 Dec 2012 • Updated: 23 Dec 2012 | 5 comments
This issue has been solved. See solution.

What is Symantec Database username password?

How to get this information?

Version - 11.0

Database - Sylink/Embedded.

Comments 5 CommentsJump to latest comment

Parks1's picture

Its ODBC username password for connectivity.

That is set while installing the Server.

Below link help to get it

 

How to find the Database password for Embedded Database

https://www-secure.symantec.com/connect/articles/how-find-database-password-embedded-database

 

other forums

https://www-secure.symantec.com/connect/forums/how-reset-password-embedded-database

https://www-secure.symantec.com/connect/forums/lost-database-password

SOLUTION
.Brian's picture

For ODBC

Click Start > Run and type "odbcad32"

Data required in ODBC

Username should be "DBA"
Password should be the first password that you used to login to SEPM.
Server name should be the name of the server.
Database name should be  "sem5"

If you dont remember the password follow the following steps to get the password

  •  Remove all the details from ODBC and change the name for the database from sem5 to SEM
  • Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php\
  • Go to php.ini properties, and uncheck the read-only option
  • Open php.ini using a notepad
  • Modify the following lines to read:

             display_errors = On
             display_startup_errors = On

Fatal error: Uncaught exception 'com_exception' with message '<b>Source:</b> ASAProv.90<br/><b>Description:</b> Request to start/stop database denied' in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php:40 Stack trace: #0 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php(40): com->Open('Provider=ASAPro...', 'DBA', 'password') #1 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\connectdb.php(46): ado_connect(Object(com), 'SymantecEndpoin...', 'DBA', 'password', NULL, NULL) #2 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php(360): connectnav(Object(com)) #3 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php(98): doProcessLoginResponse('admin', '<?xml version="...', '<?xml version="...', 0) #4 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\Login_verify.php(2 in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php on line 40

Note: The password next to DBA which is bold in the above example is the password for ODBC

  • Open php.ini using a notepad
  • Again Modify the following lines to read:

             display_errors = Off
             display_startup_errors = Off

  • Go to ODBC and change the name of the database to SEM5
  • Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php\php.ini properties, and check read-only

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Chetan Savade's picture

Hi,

Check this article as well

Symantec Endpoint Protection: How to change the database password to a non complex password for use with the Management Server Reconfiguration Wizard

http://www.symantec.com/docs/TECH103774
 

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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