DBX and Auto Correct hang DLO at a retry status
We are using DLO 7.0 on our back server which is Win2003 R2. Our Desktop users vary from XP to Win7. We also have a variety of email apps; Outlook Express, Outlook 2003, 2007, and 2010.
Our issue is we are trying to collect incremental backups. We are constantly getting errors, that *.dbx file failed to copy to the desktop user data folder. Or that whatever folder inside Outlook Express (ie. inbox) is "open" is stuck at a "retry" state until the user closes OE or moves to another folder. We are also seeing this same issue with Win7 users and Outlook 20xx Stream_Autocorrect_*** will stay at retrying until the mail program is closed then the outlook.xml file will be backed up.
My question is; is there a way to ensure incremntal backups on these programs? Is the VSS option good to use (It didn't seem to do anything that I could tell) since it says it is only for .pst files.
Thanks in advance for any help.