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DCM 3 - Display Inventory

Updated: 09 Jul 2010 | 1 comment
Johnny_M's picture
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Hi, I'm hoping someone can help.

Across all of our Optiplex systems none are reporting their Display Inventory.
In the local event log this is displayed on the detection process

0011: The following display assets have been discovered on this computer -

1. DELL E248WFP, ID=DELA02D, S/N=xxxxxxxxxxx, Age=6851 hours

Display asset attributes have been written to c:\program files\softosd\softosd.mif

If I run the display inventory task it fails with the error Unsupported device.

Hope someone can help with this.

Many Thanks

John
 

Comments

Misha Shevchenko's picture
07
Jan
2010
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Hi John, perhaps it is

Hi John,

perhaps it is actually not supported as reported.

as far as I know supported displays are:
Display Asset Management-Capable Flat Panel Monitors include:
•        CY09 Entry & UltraSharp Flat Panel Monitors (FPMs).  (Excluding 2009W & 2709W.)
  
Entry   Category: E1609W, E1709W, E1909W, E2009W, E2209W
     
Ultrasharp   category:  1909W, 1708FP-BLK, 1908FP-BLK, Specialty 2209WA, AIO FPM - 1909W USFF, 1909W SFF       
•       Above monitor models that are manufactured after 1st June 2008

Thank you,
Misha Shevchenko