DCM 3.0 Intall failed
IT dept 5
February 25th, 2009
I was trying to install the DCM standard into a Windows server 2003 with v 3.5 framework. It has sql 2005 and this comes right after I unzip the download. I looked for any log files but didnt find one. Where are these log files and what could have caused this?
the error message msgbox says:
Symantech Installation Manager has encountered a fatal exception and cannot continue. please see the log file for more information.
See if this helps: http://forums.altiris.com/mess...54287&messageid=262068
The logs will be in the location where the Symantec Installation Manager was setup.
Jim Harings
Technical Solutions Consultant
Xcend Group
http://xcendgroup.com
my problem is little different than that because in my situation the Symantech Installation Manager doesn't even start.
From the error message it appears that the system is attempting to perform the configuration of the databases.
When you extracted the components everything should have been placed in an Altiris folder in the same directory that the program was ran from. In my case the folder was created on the root of C.
Go to Altiris\Components folder and attempt to run the following executable symantec_sim_7_0.exe. This should complete the installation of the Symantec Installation Manager. Once this completes you should then be able to continue the installation.
HTH
That is when it crashes when i run that Setup file.
take a look at the pic when it prepares to launch it fails
I'm also getting this problem..
I'm also getting this problem, downloaded and ran the file "symantec_sim_7_0_kb45011_sp2.exe" and it fails with the same error as mentioned above
Symantec Installation Manager has encountered a fatal exception and cannot continue. please see the log file for more information.
Is there any solution to this?
Its a freshly built server, Windows 2003 Ent SP2
Mick.
Solution
https://kb.altiris.com/display/1/articleDirect/index.asp?aid=47381&r=0.2836115
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