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Decrypt issue after upgrade to 10.2

Created: 02 Oct 2012 • Updated: 09 Oct 2012 | 2 comments
This issue has been solved. See solution.

I upgraded from 8.x to 10.2

After upgrading i am receiving the following warnings.

3037:cannot verify signature

3039:signing key xxxxxxxxx

The file decrypts but stops my batch file because of this warning. I think i need to add the signing key to my local keyring?? Not sure if this is right or which command to use for this. Any help would be appreciated. Thanks.

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dfinkelstein's picture


Yes, we made a change in 10.2 so that an error is returned if signature verification fails.  I'm sorry this disrupted your workflow.  It was felt that it was a potential security issue to not report a verification failure.

Adding and trusting the signing key to your keyring will resolve the issue.



David Finkelstein

Symantec R&D

mwilson949's picture

I requested key from Sender and imported it into our keyring. This fixed our problem. Thank you.