Endpoint Encryption

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  • 1.  Decryption issues

    Posted Oct 03, 2013 01:07 PM

    A customer is sending an encrypted file and I can't get it decrypted. The first file had an extension of .csv.asc, the error I got was 3031:input does not contain PGP data. The customer sent a new file as .csv. This one gets error 3090:operation failed, ascii armor input incomplete. Is it their file or am I missing something?? I'm new at this so any help would be great.



  • 2.  RE: Decryption issues

    Broadcom Employee
    Posted Oct 04, 2013 05:10 AM

    Is this file encrypted to a key or to passphrase? If to a key, you need to own the private portion of that key.

    Check the MD5/SHA-1 hashes (before sending and after receiving) to unsure no mail applicance modified the file.

    HTH, dcats