DeDuplication not purging, Manual Purge Errors Out
Hello. We are running Backup Exec 2012 on a Windows 2003 R2 64-Bit machine. The jobs are set to a 2 week cycle to connect via an IScsi port to a Quantum NDX8 device. This was working properly however; recently, starting running out of space and therefore the jobs won't run. The secondary copy of the full backup set which runs as an option on the backup job to an externally attached RDX drive is working properly.
The initial errors that we were seeing were in the jobs themselves, we were coming up with errors indicating the media could not be overwritten.
In looking at the issue, the old backup sets are not purging properly. Followed Symantec Article #TECH192557, http://www.symantec.com/business/support/index?page=content&id=TECH192557. However; ran into the following issue described in Article #TECH206214, http://www.symantec.com/business/support/index?page=content&id=TECH206214.
So, therefore, my issue is how do I purge some old information and then tweak the backup set parameters so it purges properly per the retention time so the backups can begin to run again. Backup less at the moment. Thoughts?
Thanks in advance for your help.