ServiceDesk

In ServiceDesk 7.0 we are able to redirect the server’s Default Web Site page to http://servicedesk/processmanager:
1. Open IIS (6.0) Manager
2. Expand the Web Sites folder
3. Single-click the Default Web Site so that its contents are displayed in the right pane
3. Right-click iisstart.htm and select Properties
4. On the File tab, select A redirection to URL and enter http://servicedesk/processmanager
5. Click OK
Result: when you enter http://servicedesk in a browser you are redirected to http://servicedesk/processmanager

In ServiceDesk 7.1 we are unable to redirect the server’s Default Web Site page to http://servicedesk/processmanager:
1. Open IIS (7.0) Manager
2. Expand the Sites folder
3. Single-click the Default Web Site so that its contents are displayed in the right pane
3. Double-click HTTP Redirect
4. Place a checkmark next to Redirect requests to this destination: and enter http://servicedesk/processmanager
5. Click Apply
Result: the ServiceDesk app crashes. When you enter http://servicedesk or http://servicedesk/processmanager in
 a browser you get the error message: Internet Explorer cannot display the webpage.  The URL that sometimes displays in the Address Bar is http://servicedesk/processmanager/processmanager/processmanager/processmanager/processmanager/processmanager/proces

smanager/processmanager/processmanager/processmanager/ProcessManager/Portal/Template20_80.aspx.

Any insight would be much appreciated...

We had the same issue so instead of doing this we dropped a real quick aspx file in the inetpub\wwwroot directory called default.aspx. Here's the code we used:

 <%
        Response.Redirect("https://Servicedesk/ProcessManager")
  
%> 

Try these settings. Without this checked it goes into a loop of redirecting.