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Default\Predefined Collect Inventory Tasks and related policies are not listed

Created: 26 Aug 2010 | 3 comments

I have installed the Client Management Suite and then I installed Server Management Suite. I noticed that all the default or Predefined Collect inventory policies and tasks are not listed (or missing). How do I get back all those policies and task back into my Console.

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rnanda's picture

There is no reply from anyone, neither from Symantec Team. Please respond if you have solutions of this or direct me to right direction.

jharings's picture

If you look under Manage - Policies - Discovery and Inventory - Inventory, there should be 3 default policies there. Do you not see this?

Jim Harings
HP Enterprise Services
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Rion Carter's picture

There may be a DB Configuration issue. You could try:

1) Opening SIM and clicking the repair button next to Inventory Solution
2) Manually reconfiguring the Inventory Solution using AexConfig.exe /configure Path-to-inventory.config file

It has been awhile since I have worked with Inventory and I don't recall the exact name of the inventory.config file. Maybe someone with Inventory Solution 7 could comment?

The other option would be to try an Aexconfig /configureall, but that can be a bit risky (It sets some items back to their default settings and could cause problems with Patch Management solution if you are running Patch Management SP1 (SP2 is not affected by this issue).

Please let me know if you have any questions.