Endpoint Protection

Hi @all

All of my customers (SEP12.1.4 and SEPSBE) currently stuck at the definitions from sunday, 3rd of august R34! Is there a known problem?? Liveupdate runns fine and says "no updates available"!

kind regards,

martin

No issues reported .. latest defs dates are posted here

http://www.symantec.com/security_response/definitions.jsp

have you checked your proxy / firewall just to make sure nothing is blocking it from downloading

can you post the lue.log?

run the intelligent updater and check if that changes the date, if yes then the problem is with SEPM,

http://www.symantec.com/business/support/index?page=content&id=TECH102391

Can confirm. Having the same issue here.

Same here as well. I even updated to latest release of to quell the 0 day issue and the defs are still at 8/3/14r34

I did try to force a LU on the client itself. No dice.

Something going on the Symantec side...

Me too.

Hi,

Try to update the definitions manually through JDB file.

How to update definitions for Symantec Endpoint Protection Manager (SEPM) using a .jdb file

http://www.symantec.com/docs/TECH102607 

Could you recheck. Definitions should be updating correctly now.

Same problem in my SEP 11.0.5 environment.  Download LiveUpdate Content in my console comes back with everything being up-to-date.  The fact that even an unmanaged client's defs are stuck at 8/3/14 (ran LiveUpdate on it as well) seems to indicate a problem on Symantec's end.  Glad I'm not alone. 

I am seeing this as well.

It seems few customers are still affected. I shall update you with the latest update.

I see that mine are updating now.

Yes, fixed. Gives a bad feedling about how Symantec is monitoring their own services....

Looks corrected now, what was the rootcause?

I had the same problem bu now solved.