Endpoint SWAT: Protect the Endpoint Community

 View Only
Expand all | Collapse all

Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

  • 1.  Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 09, 2014 12:19 AM

    Hi,

     

    Anyone else having this issue. On the home page: Latest from Symantec has stuck on: 12/07/2014 r1 , However the latest on Manager is correctly shown?

    SEP12ru4MP1.

    Thanks

     



  • 2.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 09, 2014 12:24 AM

    It's resolved automatic see same showing symantec site

    File-Based Protection (Traditional Antivirus)

    Traditional signature and heuristic file scanning engines form the backbone of Symantec’s security solutions; these engines use dozens of techniques to scan files for both known as well as unknown threats.
     
    • Definitions Created: 12/7/2014
    • Definitions Released: 12/7/2014
    • Extended Version: 12/7/2014 rev. 1
    • Definitions Version: 161207a
    • Sequence Number: 159566
    • Number of Signatures: 29,615,985

    http://www.symantec.com/security_response/definitions.jsp



  • 3.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 09, 2014 12:27 AM

    There is no release after 12/7/14.

    http://www.symantec.com/security_response/definitions.jsp

    http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=rr

    When ever symante will release the new defintion it automatically change



  • 4.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Broadcom Employee
    Posted Dec 09, 2014 12:32 AM

    8th December Rev 17th is the latest definition.



  • 5.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 09, 2014 12:37 AM

    Same was happen in the past. So i think symantec has not release the new definition yet.

    https://www-secure.symantec.com/connect/forums/defintion-not-released

     

    As you have mention that you latest on manager showing correct then can you please confirm what the defintion shown in latest on manager?

    All the information of definition release is avaialble in the link

    http://www.symantec.com/security_response/definitions.jsp

     

     



  • 6.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 09, 2014 12:40 AM

    Wierd Continues: My SEP 12.1.5 SEPM currently says:

    Windows Definitions

    Latest from Symantec: 12/07/2014 r1

    Latest on Manager: 12/08/2014 r1



  • 7.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 09, 2014 12:41 AM

    That is weird as the latest on manager is higher than that on SYmantec



  • 8.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 09, 2014 12:55 AM

    Same here.

    As i think that this is because latest for symantec is capture the certified defintion which is 12/7/14 r1

    Certified Defs created Certified Defs released Defs Version Extended Defs Version Sequence Number Total Detections
    12/7/2014 12/7/2014 161207a 12/7/2014 rev. 1 159566 29615985

    On latest on manager is captured from all release

    Rapid Release Defs time Rapid Release Defs date Defs Version Extended Defs Version Sequence Number Total Detections
    14:54:56 PST 12/8/2014 161208w 12/8/2014 rev. 23 159604 29649359

    http://www.symantec.com/security_response/definitions/rapidrelease/

    For the more information. You can call symantec support

    edit

    QuickStart Guide - Create and Manage Support Cases in SymWISE

    http://www.symantec.com/docs/HOWTO31132

    How to update a support case and upload diagnostic files with MySupport

    http://www.symantec.com/docs/TECH71023

    OR

    Regional Support Telephone Numbers:

    United States: https://support.broadcom.comhttps://support.broadcom.com">(407-357-7600from outside the United States)

    Australia: 1300 365510 (+61 2 8220 7111from outside Australia)

    United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp



  • 9.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 09, 2014 01:20 AM

    Same problem you have already face out in below thread

    https://www-secure.symantec.com/connect/forums/definitions-stuck-910r2-symantec-website-and-sepms

    Once symantec fixed the latest defination,You problem are resolved automatic,we have see couple of time same problem

    • Definitions Created: 12/7/2014
    • Definitions Released: 12/7/2014
    • Extended Version: 12/7/2014 rev. 1


  • 10.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page
    Best Answer

    Posted Dec 09, 2014 03:04 AM

    Now issue are fixed please check

     

    Definitions Created: 12/7/2014

    • Definitions Released: 12/8/2014
    • Extended Version: 12/7/2014 rev. 1
    • Definitions Version: 161207a
    • Sequence Number: 159566
    • Number of Signatures: 29,615,985

    http://www.symantec.com/security_response/definitions.jsp

     

    Issue.JPG



  • 11.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 09, 2014 03:21 AM

    Now definition updated.

    http://www.symantec.com/security_response/definitions.jsp



  • 12.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 10, 2014 01:12 AM

    Hi James,

     

    Number of signatures means ? Its for the current revision or total signatures in symantec ?



  • 13.  RE: Def:Latest from Symantec stuck on 12/07/2014 r1 on Home Page

    Posted Dec 10, 2014 06:27 AM

    It means the total amount of threats SEP can detect.